Senior Director IT, Construction Technology Products

About Suffolk:

Suffolk is a national enterprise that builds, innovates, and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies), and innovation research/development.

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

Job Summary:

Suffolk Construction is seeking a highly skilled and experienced Sr. Director IT, Construction Technology Products to lead the development, optimization, and operation of our construction and field technology platform and product ecosystems. This role will work closely with functional leaders across Design, Business Development, Pursuits, Preconstruction, National Operations and within Information and Technology to ensure that platform strategy and delivery align with the company’s strategic goals, creating maximum value for Suffolk.

Job Responsibilities:

• Collaborate with cross-functional teams to create, maintain and deliver a detailed construction and field technology ecosystem roadmap ensuring alignment with the company's strategic goals.
• Continuously monitor, evaluate, and partner to optimize the lifecycle of technology which enables the end-to-end construction lifecycle
• Collaborate with stakeholders and users to gather and prioritize technical and functional requirements for technology products.
• Ensure the creation and maintenance of comprehensive technical documentation, including system architecture.
• Shepherd the change management process through the EA and change governance processes.
• Partner with the Enterprise Engineering team to ensure seamless integration of tools and platforms into existing IT ecosystems.
• Manage technical and strategic relationships with vendors, overseeing the implementation of updates, customizations, and integrations.
• Lead with a digital user experience focus to to ensure technology products meets user needs and provide superior user experience.
• Partner using agile SDLC to ensure high-quality feature delivery that aligns with business priorities.
• Establish and enforce data governance policies to ensure data quality, security, and compliance.
• Implement and manage tools to track performance and availability, proactively addressing issues before they impact people.
• Ensure that technology products meet the highest security standards, including data protection, access control, and compliance with regulations.
• Lead testing efforts, including automated testing, to ensure technology products are reliable, scalable, and free of critical errors.
• Oversee incident management processes, ensuring rapid response and resolution of escalated technical issues.
• Regularly update stakeholders on the status of products and delivery, including development progress, roadmaps, and issue resolution.
• Drive innovation by researching and implementing emerging technologies that enhance the functionality and efficiency.
• Identify and manage technical debt, balancing the need for new features while maintaining a stable, thoughtfully architected, and maintainable codebase.
• Ensure that all technical initiatives deliver measurable business outcomes aligned with the company’s strategic goals.

Professional Attributes:

• Proven experience as a hands-on, people-first leader able to develop and motivate a high-performing, collaborative team.
• Deep technical knowledge of design, construction, and project delivery technologies, specifically including Procore and Autodesk.
• Familiar with agile development processes, including sprint planning, backlog management, and user story development.
• Proven ability to manage the full product lifecycle from concept to deployment, with a focus on technical excellence.
• Experience in integrating complex systems and ensuring data flows seamlessly between platforms.
• Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.
• Demonstrated excellence managing vendor commercial relationships strategically throughout the procurement lifecycle.
• Strong understanding of digital employee experience principles and how they apply to the development and deployment of construction technology products.
• Proficiency in managing data quality, governance, and security within related technology products.
• Advanced problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
• Expertise in implementing information security and privacy best practices.
• Passion for exploring and implementing new technologies and disruptive innovation that enhance product capabilities and user experience.
• Strong ability to work closely with cross-functional teams, including IT engineers, business technology resources, and executive sponsors.
• Expertise in identifying and mitigating technical risks in product development and deployment.
• Ability to analyze data and system performance to drive continuous improvement Commitment to staying current with the latest developments in construction and design technology, IT, product management, and emerging technologies.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (Master's preferred).
• Proven record of accomplishment successfully managing complex IT projects in the construction industry.
• 12+ years of experience in IT, with at least 5 years in a leadership role.
• Extensive experience with Procore, Autodesk, and other construction-related platforms.
• Strong knowledge of Agile methodologies, data governance, and IT security.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.