Suffolk

Director, Construction Learning & Development

ID
2021-4874
Job Location : Location
US-MA-Boston
Type
Regular Full-Time
Category/Department
Learning & Development

Overview

Overview

As a national leader in the construction industry, Suffolk is redefining what it means to build. We challenge the status quo every day by gathering the people, innovations, and partnerships that can explore and go after new ways to do our jobs. Our focus on high-performing teams and technology translates to groundbreaking solutions for all industry sectors and phases of building. We provide value throughout the entire project lifecycle by leveraging our core construction management services alongside vertical service lines, an approach that is revolutionizing the industry and making a permanent mark on the world of business. Join us for a thrilling experience that will energize you, challenge you, and propel your career.

 

About Suffolk

Suffolk is a national enterprise that invests, innovates, and builds. We provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment and innovation research and development. We have $4.5 billion in annual revenue, 2,400 employees, and main offices in Boston (headquarters), New York, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. We serve clients in every major industry sector, including health care, science and technology, education, gaming, transportation and aviation, and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. We’re ranked #23 on the Engineering News Record list of “Top 400 Contractors.” And we’re proud to be a certified 2020 “Great Place to Work.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

 

The Role

This role, reporting to the Senior Director of Learning and Organizational Capability, will lead the implementation of the learning strategy for Suffolk’s key operational roles (Project Managers, Superintendents, Estimators, etc). Working closely and collaboratively with People & Culture colleagues, as well as operational leaders from across the company, the role will be responsible for modernizing and enhancing the effectiveness of our existing operational learning solutions, or designing and developing role-based learning solutions, and ultimately for building a learning culture that enables operational excellence. This position will require a combination of big-picture strategic thinking and roll-up-your-sleeves tactical execution.

 

Here's your chance to play a critical role in a real transformation - not just a buzzword, an honest-to-goodness evolution of the way our company operates. Even in the face of a global pandemic, Suffolk is growing and transforming, and our leadership recognizes the opportunity to modernize our people practices to sustain and propel this growth. In the last two years, the Learning & Organizational Capability team has grown from one employee to a team of seven. We have standardized all of our construction role descriptions, documented career paths, instituted an annual skill inventory to support professional development, built an Operational Excellence Academy for all new construction new hires, built virtual reality training for our front-line employees, launched a modern learning platform (Fuse Next Gen Learning Experience) to house video-based on-demand learning and enable user-generated content, contracted with LinkedIn Learning to provide premium content, and began hosting off-sites for our 14 national COOs. Still on the horizon are plans for building a PX Academy, ongoing COO Off-sites, creating "project team mobilization" training packets, and so much more. We can't wait to have you join the team and help us decide how to make an impact!

Responsibilities

  • Identify operations training priorities in close collaboration with Ops Leadership
  • Respond to operations training requests following L&OC intake process, conduct needs analysis as appropriate; always with a “performance consulting” perspective
  • Build and maintain learning plans in LXP for all operations roles; plans target 1) entry into the role, 2) annual priorities, and 3) critical skill development
  • Lead the design and development of multi-modal learning solutions, working with L&OC Shared Services Team and/or external vendors
  • Curate and tailor/customize premium content to meet specific business needs
  • Facilitate instructor-led programs (virtual/in-person) in close partnership with Ops SMEs
  • Evaluate ops learning solutions for effectiveness and impact, in close collaboration with L&OC Leadership Team
  • Manage the governance of ops learning content to ensure it is up to date with all SOPs
  • Communicate learning opportunities to the appropriate stakeholder groups

Qualifications

  • Bachelor’s degree or equivalent experience/education in a relevant field
  • Construction Industry Experience.
  • Previous experience in Learning & Development and/or has delivered training as it relates to construction operations. 

Necessary Attributes

  • Values-based: Courageously driven and endlessly curious, this person has a problem-solver mindset and a deep concern for and kindness to others
  • Outcomes-focused: driven to achieve results that are aligned with the business strategy through the experience and success of the target learner population (Project Managers, Superintendents, Estimators, etc.)
  • Highly collaborative: demonstrates emotional intelligence, and builds trusts with diverse teams through strong personal character and authentic behavior
  • Resilient: Able to thrive in a fast-paced environment: well organized and structured, with excellent presentation skills; technical capacity and appetite to learn new systems quickly; adaptable, resilient, manages competing priorities with poise and enthusiasm.

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

 

Join us and lay the foundation for lifelong success. Achieve your ambitions. Build your legacy.

 

We can’t wait to see the impact you will make on Suffolk and the People and Culture team!

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