Total Rewards Specialist

The Total Rewards Specialist supports the administration and delivery of the company’s total rewards programs, with a strong focus on employee relocation, compensation and benefits documentation, and benefits billing support. This role serves as a key resource for employees, HR partners, and external vendors, ensuring accurate and timely execution of total rewards processes.

This role requires an on-site presence 4 days a week in our amazing Boston office - which offers free parking, a free on-site gym and cafeteria and other perks that make for a great culture and unique employee experience!

• Coordinate and administer employee relocation activities in partnership with HRBOs, TA, employees, relocation providers, and other external vendors.
• Coordinate relocation-related payments, reimbursements, allowances, and vendor invoices as applicable.
• Partner with payroll, HR, finance, and vendors to resolve relocation-related issues and discrepancies.
• Prepare and distribute employee-facing letters and communications related to compensation, benefits, relocation, employment changes, and other total rewards programs.
• Maintain templates, standard language, and process documentation to support consistent employee communications.
• Respond to employee and HR inquiries regarding total rewards documentation and provide appropriate follow-up.
• Assist with monthly benefits billing reconciliation and maintain supporting documentation.
• Research employee-level billing discrepancies and coordinate corrections as needed.
• Support benefits administration activities, including data audits, eligibility updates, and vendor file reviews.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee compensation and benefits information.
• Assist with data audits, reporting, process improvements, and special projects across the Total Rewards function.
• Identify opportunities to streamline processes, improve data accuracy, and enhance the employee experience.
• Partner cross-functionally with HR, Payroll, Finance, Talent Acquisition, and other stakeholders to support employee lifecycle activities.
• Provide support to total rewards team as needed

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field, or equivalent experience.
• 3+ years of experience in total rewards, HR operations, compensation, benefits, relocation, payroll, or a related HR function.
• Experience supporting employee relocation programs, benefits administration, or benefits billing preferred.
• Strong attention to detail and demonstrated ability to manage confidential information.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to create clear and professional employee communications.
• Strong analytical and problem-solving skills, particularly when reviewing data, invoices, and employee records.
• Proficiency with Microsoft Excel and HRIS/HR systems.
• Ability to work effectively with employees, HR partners, vendors, and cross-functional teams.

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy. Salary ranges are reviewed regularly to reflect market trends.