Operations Manager, Field

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here.

Position Summary 

The Operations Manager plays a pivotal role in driving project excellence, team performance, and client satisfaction across Suffolk’s regional operations. This leader ensures operational consistency from project startup through closeout, using data-driven insights to enhance efficiency, mitigate risk, and deliver exceptional results. The Operations Manager partners closely with project teams, department heads, and senior leadership to uphold Suffolk’s standards and strengthen the connection between regional and national operations. 

• Lead the execution of Suffolk’s operational strategies, ensuring projects align with company standards for safety, quality, and performance. 

• Monitor the health of the regional project schedules, safety performance, and quality control; identify trends, risks, and opportunities for improvement. 

• Partner with VP Operations and Project Leaders to develop action plans that address performance gaps and optimize results. 

• Facilitate schedule reviews with project site Superintendents to identify early and forecast any variance. 

• Provide leadership, advice, and assistance to field staff regarding materials, sequencing, personnel and methods of construction. 

• Work with regional leadership on project staffing to identify efficiencies. 

• Oversee consistent project startup, execution, and closeout practices, including the deployment of standard tools, dashboards, and technology. 

• Support project teams through proactive communication, problem-solving, and leadership engagement. 

• Prepare reports and presentations summarizing key findings, trends, and recommended corrective actions. 

• Cultivate a culture of accountability, collaboration, and continuous improvement across all project teams. 

• Bachelor’s degree in Construction Management, Engineering, or related field. 

• 5+ years of progressive experience in construction operations or project management. 

• Strong understanding of project financials, scheduling, risk management, and operational controls. 

• Proven ability to analyze performance data and develop actionable improvement strategies. 

• Exceptional communication and interpersonal skills; able to influence at all levels. 

• Advanced proficiency in Microsoft Office and project management technology platforms. 

• Ability to travel regionally (up to 50%). 

Core Attributes 

• Strategic thinker with a hands-on leadership style. 

• Self-starter with excellent organization and follow-through. 

• Passionate about people, performance, and operational excellence. 

• Collaborative, curious, and solution-oriented. 

• Embodies Suffolk’s core values of integrity, passion, and innovation. 

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law.  This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment.  Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

The expected salary range for this position (Operations Manager) in USVI, FL is between $229.0 and $330.0 (annualized USD).  This represents the typical salary range for this position and is just one component of Suffolk’s total compensation package.  Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications, including budgetary objectives.  Suffolk offers a comprehensive benefits package as part of its overall compensation strategy.  Salary ranges may differ by geography and are reviewed regularly to reflect market trends.